Returns

We offer free returns on all order with no minimum order value.  Currently we are also offering extended returns of up to 90 days. To print your return label with ease, please click on the following link and complete these steps:

https://returns.borderguru.com/madeleine

1.    Select Madeleine, provide your order number and last name
2.    Provide your address information
3.    Tell us the reason for the return
4.    Print out the return label and put it on the box (and be sure to also include the returns slip we gave you with the delivery.)

Otherwise, please return your good(s) with their original packaging and in perfect condition within 90 days of receiving them.

We aim to make returns not just free of charge but also hassle free, so if you have an issue providing some information, just let us know. We want to make sure you are happy and continue to shop with us for years to come. For any questions or comments, send us an email at service@madeleine.com

Sorry it didn’t work out this time but thank you all the same for your business, we truly appreciate it.