30 Day free returns on all order with no minimum order value.
If you are looking to make return, please follow the steps below:
- Click on this link: https://web.global-e.com/returns/portal/mZME
- Provide your Order ID (can be found on your confirmation email) and email address
- Tell us the reason for the return
- Print out the return label and return note
- Put the label on the box and the return note together with the item(s) in the box
To process your refund as quickly/smoothly as possible please make sure to place the return note in your parcel.