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    Returns

    Returns

    We offer free returns on all order with no minimum order value.  Currently we are also offering extended returns of up to 30 days. To print your return label with ease, please click on the following link and complete these steps:

    https://returns.borderguru.com/madeleine

     

    1.    Select Madeleine, provide your order number and last name

    2.    Provide your address information

    3.    Tell us the reason for the return

    4.    Print out the return label and put it on the box (and be sure to also include the returns slip we gave you with the delivery.)

     

    Otherwise, please return your good(s) with their original packaging and in perfect condition within 30 days of receiving them.

    We aim to make returns not just free of charge but also hassle free, so if you have an issue providing some information, just let us know. We want to make sure you are happy and continue to shop with us for years to come. For any questions or comments, send us an email at service@madeleine.com

    Sorry it didn’t work out this time but thank you all the same for your business, we truly appreciate it.

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     *The $30 off promotion is valid on an entire purchase with Madeleine until Midnight June 30th, 2021. Offer code HOTSUMMER required, and will be applied either at website checkout (www.madeleine.com) or over the phone (1-855-468-1111) before finalizing purchase. Offer only valid in the continental United States, subject to availability and Madeleine reserves the right to change or withdraw the offer at any time without prior notice. Offer may not be combined with other discounts and cannot be used for prior purchases. One time use only. No rain checks. No price adjustments. No cash value. Not transferable. Associates of Madeleine and its affiliates are not eligible. Minimum spend of $99 US dollars required. Stocks are limited.

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