We also are looking for your satisfaction, but in case you need to return an item, please return goods in their original packaging or in any other suitable packaging. For returns from within in the EU, please use the pre-printed returns label that is included in your package. For the returns process we charge a sum of 5 Euro. This will be deducted from your credit.
Please enter the reason for return on the return slip and place inside your package. Your Hermes courier or partner (relay, postnord, dpd) will take care of your return shipment. Should you have any questions, please contact our customer service.