Payment method: credit card
When ordering, please indicate via the internet or telephone that you would like to pay by credit card (Visa, AMEX or MasterCard). When paying by credit card (providing there is sufficient balance) MADELEINE will charge you no additional costs. The charge on your credit card account will be made when the goods are shipped, so it can be assured that you are not charged e.g. for non-deliverable items. For returns of orders paid by credit card, we will credit the value of the returned goods minus a processing fee of 5 euros (once per order) back to your credit card account.
Please note: Refunding the credit of the returned goods onto your credit card account can take up to 14 days.
Security of your data: After entering your credit card data, the data is sent encrypted directly to the certified system of our partner company Datatrans AG and is never stored in our system. Datatrans AG specialises in payment transactions and has taken the highest security precautions, as confirmed by the PCI certification. Datatrans AG saves your data and returns an anonymous credit card number to us, which you can also see when placing the order or in your customer account.